Let us start by explaining our business model. Many people are confused when it comes to finding out who they are actually insured with. “Am I insured with Intact? Or am I insured with KBD Insurance?” The answer to this is simple. KBD is the insurance broker and Intact is the Insurance company. Simply put, you are insured with Intact through KBD Insurance. We are the intermediary between Intact and yourself, the client. In short, we take care of the sales and services, and Intact handle all claims. We choose to do business solely with Intact when it comes to home and auto insurance for two main reasons:
They are Canada’s leading Insurance provider
Year after year, Intact ranks among the highest in customer satisfaction when it comes to claims
Take a look at the diagram below to see the difference between a direct insurance company and a broker insurance company.
Direct insurance company
Example: You’re a client with a direct insurer, you had an automobile claim, and it’s been three days without your car because the damages are being repaired. You are confused as to what is going on. Well, unfortunately, the only person you can speak to is your insurance company. There is no second opinion, no intermediary to offer advice, no way to clarify the situation.
Our business model
Example: You’re a client with KBD Insurance, you had an automobile claim, and it’s been three days without your car because the damages are being repaired. You are confused with regards to how the claim is being handled. This is where KBD steps in and can help shed light on the situation. We will speak to the right person at Intact and clarify or fix any issues that may arise.
Simplicity is our middle name
At KBD Insurance, we strive to be different; our goal is to serve our clientele in a simple yet professional manner. Having been in existence for over 40 years, our experience, expertise and exceptional customer relations allow us to offer you a personalized service that is tailored to your individual insurance needs.
The KBD advantage
Perfect fusion of experience & youthful energy
Vast knowledge of the insurance market and industry
Extended opening hours
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The following options redirect to the Intact Website